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Our latest resources
3 proven strategies for data privacy and security
The ever-evolving digital trust landscape presents unprecedented challenges for both consumers and the organisations serving them.
Customer Engagement Spotlight
2023
Understand your customer needs. Based on cross industry insights gained from Australia’s top customer engagement leaders and executives.
The Future of Apps series with Rod Drury, founder of Xero
In today’s fast-paced landscape, organisations need to move quickly and leverage what they know about their customers and potential for automation.
The role of a marketer in an age of digital mistrust
For marketing leaders that have lived through the shifting landscape towards digital marketing, it’s often hard to believe how quickly this enormous pivot occurred.
Customer Experience: MarTech and Data Whitepaper
Build trust by leveraging MarTech and data. Explore how to match leadership priorities to emerging customer expectations.
Top 3 email fails and how to avoid them
Email is a high-stakes channel. Get it right and it’s a powerful way to re-engage customers. Get it wrong, and customers will unsubscribe.