Guide customers to better health and insurance outcomes in your app
Atomic.io for health
Meet your customers where they already are – in your app
Let’s face it – traditional communication channels like emails, phone calls, and SMS don’t make the cut in the world of healthcare anymore.
With nearly half (44%) of customers saying their apps are their most trusted channel, why not increase your in-app engagement?
Increased engagement with half the effort
Atomic.io’s unique solution cuts through the clutter, offering read rates of up to 94% and an average conversion rate of 42%.
We help you deliver highly personalised in-app experiences adapted to individual customer context and behaviours. This can lead to 14x greater engagement compared to email without a reduction in your customer’s journey.
Be in-app, in production, inside 60 days
Atomic.io lightens the tech load by leveraging your current systems, empowering your team to achieve elevated efficiency in half the time.
What once required a hefty investment of $30k and a two-week timeframe for our clients can now be accomplished swiftly, saving both time and money, all while enabling rapid communication and updates.
Meet your customers where they already are – in your app
Let’s face it – traditional communication channels like emails, phone calls, and SMS don’t make the cut in the world of healthcare anymore.
With nearly half (44%) of customers saying their apps are their most trusted channel, why not increase your in-app engagement?
Increased engagement with half the effort
Atomic.io’s unique solution cuts through the clutter, offering read rates of up to 94% and an average conversion rate of 42%.
We help you deliver highly personalised in-app experiences adapted to individual customer context and behaviours. This can lead to 14x greater engagement compared to email without a reduction in your customer’s journey.
Be in-app, in production, inside 60 days
Atomic.io lightens the tech load by leveraging your current systems, empowering your team to achieve elevated efficiency in half the time.
What once required a hefty investment of $30k and a two-week timeframe for our clients can now be accomplished swiftly, saving both time and money, all while enabling rapid communication and updates.
Increase engagement at every stage of the customer journey
Convert
Provide tailored promotions and proactive self-service choices that are easy to respond to, enabling customers to seamlessly accomplish more within your app. Increase conversions with:
- Self-service opportunities
- Tailored offers and promotions
- Simple data capture
Activate
Send high-priority alerts, drive activation, and nudge customers to engage instantly. Drive instant activation with:
- Actionable alerts and approvals
- Faster customer onboarding
- Personalised prompts and reminders
Retain
Highlight customer insights, enquiries, and rewards that create a compelling path to action within your app. Increase retention by:
- Highlighting valuable insights
- Collecting feedback through simple outreachs and surveys
- Providing easy-to-access customer loyalty and rewards
Engage
Deliver relevant updates that anticipate individual customer needs at just the right time in your app. Reach better engagement by:
- Providing urgent announcements at the right time and place
- Creating highly-personalised customer updates
- Educating customers with tips, tricks and financial tools
Convert
Provide tailored promotions and proactive self-service choices that are easy to respond to, enabling customers to seamlessly accomplish more within your app. Increase conversions with:
- Self-service opportunities
- Tailored offers and promotions
- Simple data capture
Activate
Send high-priority alerts, drive activation, and nudge customers to engage instantly. Drive instant activation with:
- Actionable alerts and approvals
- Faster customer onboarding
- Personalised prompts and reminders
Retain
Highlight customer insights, enquiries, and rewards that create a compelling path to action within your app. Increase retention by:
- Highlighting valuable insights
- Collecting feedback through simple outreachs and surveys
- Providing easy-to-access customer loyalty and rewards
Engage
Deliver relevant updates that anticipate individual customer needs at just the right time in your app. Reach better engagement by:
- Providing urgent announcements at the right time and place
- Creating highly-personalised customer updates
- Educating customers with tips, tricks and financial tools
Built for health providers and insurers
Independently SOC2 Type 2 and HIPAA audited
Dedicated isolated instances in your preferred geography
Fully auditable with controls for handling sensitive data
Fine-grained multi-environment roles and permissions
Enterprise SSO with enterprise-managed authorisation
No requirement for extensive data integration to get started
“We chose Atomic.io to sit at the heart of our platform, powering the mission-critical proactive in-app patient engagement and actionable messaging layer, because it gives our customers unparalleled power and flexibility. Only Atomic.io offers a highly secure, HIPAA compliant, low-code enterprise-cloud platform that integrates seamlessly inside our digital experience platform.”
Daniel DelMastro • Chief Executive Officer
“We chose Atomic.io to sit at the heart of our platform, powering the mission-critical proactive in-app patient engagement and actionable messaging layer, because it gives our customers unparalleled power and flexibility. Only Atomic.io offers a highly secure, HIPAA compliant, low-code enterprise-cloud platform that integrates seamlessly inside our digital experience platform.”
Daniel DelMastro • Chief Executive Officer
“Engaging customers in an actionable habit sits at the heart of our retention and growth strategy. We could have spent years building this capability ourselves but wanted to keep up with our customers’ needs. So it was crucial that we got a great experience to market quickly… Atomic.io allowed us to get up and running in a month.”
Richard Phillips • Head of Growth
FEATURED CUSTOMERS
Customer success stories
“We chose Atomic.io to sit at the heart of our platform, powering the mission-critical proactive in-app patient engagement and actionable messaging layer, because it gives our customers unparalleled power and flexibility. Only Atomic.io offers a highly secure, HIPAA compliant, low-code enterprise-cloud platform that integrates seamlessly inside our digital experience platform.”
Daniel DelMastro • Chief Executive Officer
“ANZ chose Atomic.io to help us communicate with our customers in our banking app because it enabled us to deliver our program exponentially faster and had the flexibility we need in order to keep delivering outstanding customer experiences. It was crucial to quickly enable our team to engage with customers where they are most often… inside the Go-Money and Internet Banking apps.”
Astrud Burgess • GM Data and Marketing
“Engaging customers in an actionable habit sits at the heart of our retention and growth strategy. We could have spent years building this capability ourselves but wanted to keep up with our customers’ needs. So it was crucial that we got a great experience to market quickly… Atomic.io allowed us to get up and running in a month.”
Richard Phillips • Head of Growth