proudly powering in-app engagement for
Hyper-personalised CX to convert,
retain and reward
Atomic.io for Retail
Meet your customers where they already are – in your app
Let’s face it – traditional communication channels like emails, phone calls, and SMS don’t make the cut in the world of retail anymore.
With nearly half (44%) of customers saying your app is their most trusted channel, so why not increase your in-app engagement?
Increased engagement with half the effort
Atomic.io’s unique solution cuts through the clutter, offering read rates of up to 94% and an average conversion rate of 42%.
We help you deliver highly personalised in-app experiences adapted to individual customer context and behaviours. This can lead to 14x greater engagement compared to email without a reduction in your customer’s journey.
Be in-app, in production, inside 60 days
Atomic.io lightens the tech load by leveraging your current systems, empowering your team to achieve elevated efficiency in half the time.
What once required a hefty investment of $30k and a two-week timeframe for our banking clients can now be accomplished swiftly, saving both time and money, all while enabling rapid communication and updates.
Meet your customers where they already are – in your app
Let’s face it – traditional communication channels like emails, phone calls, and SMS don’t make the cut in the world of retail anymore.
With nearly half (44%) of customers saying your app is their most trusted channel, so why not increase your in-app engagement?
Increased engagement with half the effort
Atomic.io’s unique solution cuts through the clutter, offering read rates of up to 94% and an average conversion rate of 42%.
We help you deliver highly personalised in-app experiences adapted to individual customer context and behaviours. This can lead to 14x greater engagement compared to email without a reduction in your customer’s journey.
Be in-app, in production, inside 60 days
Atomic.io lightens the tech load by leveraging your current systems, empowering your team to achieve elevated efficiency in half the time.
What once required a hefty investment of $30k and a two-week timeframe for our banking clients can now be accomplished swiftly, saving both time and money, all while enabling rapid communication and updates.
Increase engagement at every stage of the customer journey
Convert
Provide tailored promotions and proactive self-service choices that are easy to respond to, enabling customers to seamlessly accomplish more within your app. Increase conversions with:
- Self-service opportunities
- Tailored offers & promotions
- Simple data capture
Activate
Send high-priority alerts, drive activation, and nudge customers to engage instantly. Drive instant activation with:
- Actionable alerts and approvals
- Faster customer onboarding
- Personalised prompts and reminders
Retain
Highlight customer insights, enquiries, and rewards that create a compelling path to action within your app. Increase retention by:
- Highlighting valuable insights
- Collecting feedback through simple outreachs and surveys
- Providing easy-to-access customer loyalty and rewards
Engage
Deliver relevant updates that anticipate individual customer needs at just the right time in your app. Reach better engagement by:
- Providing urgent announcements at the right time and place
- Creating highly-personalised customer updates
- Educating customers with tips, tricks and financial tools
Convert
Activate
Retain
Engage
Convert
Convert
Provide tailored promotions and proactive self-service choices that are easy to respond to, enabling customers to seamlessly accomplish more within your app. Increase conversions with:
- Self-service opportunities
- Tailored offers & promotions
- Simple data capture
Activate
Activate
Send high-priority alerts, drive activation, and nudge customers to engage instantly. Drive instant activation with:
- Actionable alerts and approvals
- Faster customer onboarding
- Personalised prompts and reminders
Retain
Retain
Highlight customer insights, enquiries, and rewards that create a compelling path to action within your app. Increase retention by:
- Highlighting valuable insights
- Collecting feedback through simple outreachs and surveys
- Providing easy-to-access customer loyalty and rewards
Engage
Engage
Deliver relevant updates that anticipate individual customer needs at just the right time in your app. Reach better engagement by:
- Providing urgent announcements at the right time and place
- Creating highly-personalised customer updates
- Educating customers with tips, tricks and financial tools
Featured customers
Customer success stories
“This year, we deliberately prioritised impact channels such as the app for engaging with fundraisers, and Atomic.io has played a pivotal role in achieving this by prolonging user engagement within the app.”
Chris Tan • Senior Product Manager
Featured customers
Customer success stories
Foodstuffs
ANZ
Movember
Foodstuffs
“Our customers wanted a better way to take action and we wanted to do this the best way possible. Atomic.io was the obvious choice and was far more effective and scalable than other options.”
Paul Bartlett • Head of Customer Channels
ANZ
“ANZ chose Atomic.io to help us communicate with our customers in our banking app because it enabled us to deliver our program exponentially faster and had the flexibility we need in order to keep delivering outstanding customer experiences. It was crucial to quickly enable our team to engage with customers where they are most often… inside the Go-Money and Internet Banking apps.”
Astrud Burgess • GM Data and Marketing
Movember
“This year, we deliberately prioritised impact channels such as the app for engaging with fundraisers, and Atomic.io has played a pivotal role in achieving this by prolonging user engagement within the app.”
Chris Tan • Senior Product Manager
