Atomic.io - The only actionable in-app customer engagement platform – Atomic.io

The only secure personalised actionable
customer engagement solution

Send actionable messages in your most impactful digital channel - your mobile or web app.

proudly powering in-app engagement for

Want to learn more? 👆 Let’s

Customer engagement insights from Australia's customer leaders

Atomic.io gets stuff done.

94

%

read rates

42

%

engagement

In-app sits at the heart of the next generation of customer engagement

GO FROM ENGAGING

outside your app

Current customer engagement strategies focuses on delivering messages via inboxes, around the web, or high-touch staff-assisted channels.

TO ENGAGING

inside your app

Customers spend over 90% of their time inside secure digital channels when engaging with organisations. This enables you to drive targeted, highly personalised experiences in the channel they love.

FEATURED CustomerS

See why some of the biggest brands choose Atomic.io

“Engaging customers in an actionable habit sits at the heart of our retention and growth strategy. We could have spent years building this capability ourselves but wanted to keep up with our customers’ needs. So it was crucial that we got a great experience to market quickly… Atomic.io allowed us to get up and running in a month.”

Richard Phillips  Head of Growth

Kiwi Wealth (part of Fisher Funds)

“We needed to reduce friction and complexity for our users in the middle of a particularly complex workflow, using atomic meant we could address this for customers significantly quicker than if we’d built it inhouse.”

Richard Wyke  Chief Product Officer 

Figured

“This year, we deliberately prioritized impact channels such as the app for engaging with fundraisers, and Atomic.io has played a pivotal role in achieving this by prolonging user engagement within the app.”

Chris Tan • Senior Product Manager

Movember

“ANZ chose Atomic.io to help us communicate with our customers in our banking app because it enabled us to deliver our program exponentially faster and had the flexibility we need in order to keep delivering outstanding customer experiences. It was crucial to quickly enable our team to engage with customers where they are most often… inside the Go-Money and Internet Banking apps.”

Astrud Burgess • GM Data and Marketing

ANZ

“With the increasing urgency to push the bank to a digital first operating model, more and more of the interactions around product servicing, compliance and general customer support need to be digitized in a way that makes things easy for our customers. Atomic has provided us an efficient and effective path forward to solve this problem, across channels, and to help us avoid the pitfalls of trying to build this ourselves. The crew at Atomic.io has been incredibly supportive and proactive in getting us to this point in our journey.”

Nick Fantham Digital  Product Manager

BNZ

“We chose Atomic.io to sit at the heart of our platform, powering the mission-critical proactive in-app patient engagement and actionable messaging layer, because it gives our customers unparalleled power and flexibility. Only Atomic.io offers a highly secure, HIPAA compliant, low-code enterprise-cloud platform that integrates seamlessly inside our digital experience platform.”

Daniel DelMastro • Chief Executive Officer
SS&C Health

“Our customers wanted a better way to take action and we wanted to do this the best way possible. Atomic.io was the obvious choice and was far more effective and scalable than other options.”

Paul Bartlett • Head of Customer Channels

Foodstuffs North Island

Featured resources

Movember's In-App Revolution with Atomic.io

Recognising that top fundraisers preferred the mobile app, Movember use it to sustain engagement throughout the entire Movember month.

Digital Trust Toolkit

Explore our collection of resources for your roadmap to building digital trust. Discover expert insights, practical tips, and the latest stats to ensure your creating a positive online relationship with your customers.

The role of a marketer in an age of digital mistrust

For marketing leaders that have lived through the shifting landscape towards digital marketing, it’s often hard to believe how quickly this enormous pivot occurred.

Try Atomic.io for yourself right now

Explore our self-serve demo and you’ll be able to see how Atomic.io action cards work from the perspective of your customers. Simply select an industry to get started.

Let’s talk about you

Want to send actionable messages to your customers right inside your app? Get in touch today to discuss your customer experience challenges and opportunities – and see how Atomic.io can help.

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