Human-to-human communication
How we communicate with our team is as import how we communicate with our customers. A few refreshing ideas to reframe and improve how we do it.
Jake Dale
Head of Engineering
Oct 9, 2024
Is in-app messaging the missing piece in your AML strategy?
Whether it's quickly reaching out to customers to confirm suspicious transactions or requesting critical CDD documents, secure in-app messaging gives your compliance team the tools they need to act quickly and efficiently.
Lauren Mellish
Head of Finance & Operations
Oct 15, 2024
It’s crazy
Your team should communicate with customers in the channels you own. With Atomic you can meet your customers where they already are: inside your apps.
Bradley Simpson
Chief Partnerships Director
Oct 31, 2024
Atomic in-app messaging for incident response
Sooner or later something in your product or service will break - how you respond matters.
Jake Dale
Head of Engineering
Nov 27, 2024
2024 Release Recap ♥︎
We’ve pulled together our 2024 Release Recap, a lightning fast showcase of 24 of the most exciting improvements we delivered for you in 2024.
Ben Pujji
Product Team
Dec 16, 2024
Atomic File Upload
The latest feature added to Atomic’s extensive tool set is the “File Upload” element that can be added to a card. This new card input allows you to send cards asking your users to upload an existing image or take a new one - prompted by the Atomic card.
Jake Dale
Head of Engineering
Feb 12, 2025
Calculating the ROI of in-app messaging
After identifying the need to have an in-app messaging channel, demonstrating ROI to internal budget holders and decision makers is a necessary and responsible step.
Bradley Simpson
Chief Partnerships Director
Feb 24, 2025
Atomic’s new Insights dashboard - v2!
An upgrade to the Atomic workbench’s insights screen has been a long time coming, and it is finally here. We have entirely replaced the backend system used by the dashboard to ensure stability, timely results, and our own ability to extend and adapt the dashboard to the growing needs of our customers.
Jake Dale
Head of Engineering
Feb 28, 2025
2025 Q1 Release Recap ♥︎
We’ve pulled together our 2025 Quarter One Release Recap, showcasing 8 of the most exciting improvements we delivered for you in Q1.
Ben Pujji
Product Team
Apr 9, 2025
How we test Dynamic Segmentation at Atomic
At Atomic.io we developed a user segmentation feature. In this blog post we’ll delve into a few interesting aspects of the feature’s implementation and how we use property based testing to ensure we have excellent test coverage across our duration-based filter criteria.
JP Denford
Senior Platform Engineer
Apr 10, 2025
Atomic a finalist in 2025 NZ Hi-tech awards
Atomic.io has been named a finalist by NZ Hi-Tech Awards in the Most Innovative Hi-Tech Software Solution category!
Jo Haanstra
CEO
May 19, 2025
Try Before You Build: Introducing Atomic Explore
The Atomic Demo App is an interactive mobile experience showcasing how Atomic.io enables secure, contextual, and high-converting in-app messaging within customer-facing apps.
Bradley Simpson
Chief Partnership Director
Jun 18, 2025
2025 Q2 Release Recap ♥︎
We've pulled together our 2025 Quarter Two Release Recap, showcasing 6 of the most exciting improvements we delivered for you in Q2.
Ben Pujji
Product Team
Jun 30, 2025
How Kiwibank reduced support calls by 30% with real-time in-app messaging
New case study reveals how a leading New Zealand bank transformed customer engagement and freed up frontline teams with Atomic.io's in-app messaging platform
Jo Haanstra
CEO
Aug 7, 2025




















