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The invisible magic of

The ACCC’s latest Targeting Scams Report has revealed that Australians lost a record $2 billion to scams in 2021. How can your organisation create safer pathways for customer engagement?

Haanstra joins in new growth role

Jo Haanstra has stepped away from her role as director of alliances and consulting at PwC to join Wellington-based software-as-a-service (SaaS) customer engagement provider,  Haanstra joins in the newly created role of head of growth. She is tasked with driving new business growth in all sectors across New Zealand.  Reporting to CEO Duncan Journee, … Continued

SOC 2 and HIPAA Compliance

As continues to grow around the world, it’s important to us that our customers have reassurance in our ability to keep their systems and information private and secure. That’s why we’re incredibly proud to announce that we are now both SOC 2 Type I and HIPAA Type I compliant. Achieving SOC 2 and HIPAA … Continued

The top 3 email fails

Email is an ultra-high-stakes channel. Get it right, and email is a powerful way to re-engage customers. Get it wrong, and customers will unsubscribe.