Last updated Jan 2021

Atomic uses data sub-processors to help us provide our services.These sub-processors may process data that you provide to Atomic on Atomic’s behalf, including personal information. This page provides further information about the identity, role and location of each sub-processor we use.

We have divided our sub-processors into two categories, based on our role in enlisting the sub-processor. Atomic has either:

  • been contracted by a controller (our customers) to process customer data on our customers’ behalf in the course of providing services to them, and we have enlisted sub-processors to help us provide those services (‘Atomic as a processor’); or
  • contracted a sub-processor to process data on our behalf that we have collected, i.e., where we are the controller of the data: (‘Atomic as a controller’).

Atomic has Data Processing Agreements with these sub-processors.

Atomic as a processor

We make use of these services to process data on behalf of the controller (our customers):

Amazon Web Services
Cloud infrastructure service provider
United States

Pagerduty
Incident response platform
United States

Segment
Data integration and segmentation, and analytics
United States

Atomic as a controller

These processors help us deliver our services to prospective and current users of Atomic.

Zendesk
Customer support services
United States

HubSpot
Sales customer relationship management
United States

These processors may change over time. Check back regularly for updates.

Please email support@atomic.io if you would like to receive updates about changes to the list of sub-processors.