Customer Insights: Preparing for zero trust
Ben Pujji
This 3-part series will break down the main pillars of the report and share our findings. Part 3 covers how you can prepare for zero trust.
Category: Customer Engagement
Ben Pujji
Build vs Buy: Should you build in-app communications in-house or buy an external solution?
Nicole Roberts
Businesses are increasingly recognising the power of customer experience when it comes to growing loyalty, lowering operational costs and securing long-term growth. But how exactly do you make your CX better? Read on to find out.
Customer Insights: Building trust in secure channels
Team Atomic.io
This 3-part series will break down the main pillars of the report and share our findings. Part 2 covers building trust in secure channels.
5 ways to improve customer experience today
Matty Sirois
Businesses are increasingly recognising the power of customer experience when it comes to growing loyalty, lowering operational costs and securing long-term growth. But how exactly do you make your CX better? Read on to find out.
Customer Insights: Preferred channels in brand communications
Team Atomic.io
Not all marketing channels are created equal, so let’s spend some time breaking down the pros and cons of omnichannel marketing and learn how to prioritise channels for customer experience and bottom-line impact in today’s digital age.
Omnichannel vs impact channel: a marketer’s guide
Matty Sirois
Not all marketing channels are created equal, so let’s spend some time breaking down the pros and cons of omnichannel marketing and learn how to prioritise channels for customer experience and bottom-line impact in today’s digital age.
6 companies crushing in-app experiences for their customers
Nicole Roberts
When done well, in-app messaging can be an effective way to not only communicate but also to increase customer engagement and retention. With the ability to deliver highly personalised messages based on things like customer behaviour, demographics or even lifecycle stages, you’re able to craft tailored experiences you wouldn’t get in other channels. There’s nothing quite as impactful as in-app messaging when it comes to creating a dynamic customer experience.
In-app messaging: what it is and why you should already be using it
Nicole Roberts
Discover the ins and outs of in-app messaging with our comprehensive guide. From its functionality to its impact on user engagement, learn why in-app messaging is essential for app developers. Unlock the potential of this powerful tool and take your app to the next level.
The invisible magic of Atomic.io
Maddy Morgan
Atomic.io isn’t just a software – it’s a transformative approach to customer engagement. In this blog, we explore three key elements: prioritising high-impact channels, differentiating between omni and impact channel strategies, and achieving zero effort impact.
Obvious organisational impact (OOI) – the currency of change agents
Nick Chugg
Explore the transformative force of Obvious Organisational Impact (OOI) and learn how aligning marketing and digital goals revitalises stalled transformations. We dive into practical insights for accelerating initiatives, creating lasting impact, and navigating the evolving organisational landscape with ease.